Shipping

Shipping services to some countries are suspended due to the Novel Coronavirus (Covid19) Please note that due to global reduction of flights, considerable delivery delays are expected, and shipping to certain countries is partially or completely suspended. Please check the status of shipping services from Japan to your country in the list below.

Delivery times

Delivery time takes roughly:
– 7 to 14 days for standard shipping,
– 2 to 7 days for express shipping.

However, shipping and delivery times vary and delays may occur, depending on the type of product and destination, especially during these unstable times we’re in. In addition, in some countries, local delivery delays occur more often then in other countries. In such cases contacting your local post service might be the best way to speed up things.

Shipping service status by country

You can check the table below to see if we are able to ship to your country. If you suspect that there is a mistake in the table, please let us know.
Restricted status means that some local destinations or items are suspended (we will let you know in case there are any issues).

Updated: January 31, 2022

Country	Standard up to 2kg	Standard over 2kg	Express
Afghanistan	SUSPENDED	SUSPENDED	x
Albania	ACTIVE	ACTIVE	x
Algeria	ACTIVE	ACTIVE	ACTIVE
American Samoa	SUSPENDED	SUSPENDED	x
Andorra	ACTIVE	ACTIVE	ACTIVE
Angola	ACTIVE	ACTIVE	x
Anguilla	ACTIVE	SUSPENDED	x
Antigua and Barbuda	SUSPENDED	SUSPENDED	x
Argentina	ACTIVE	ACTIVE	ACTIVE
Armenia	ACTIVE	ACTIVE	x
Aruba	ACTIVE	ACTIVE	x
Ascension	SUSPENDED	x	x
Australia	SUSPENDED	SUSPENDED	SUSPENDED
Austria	ACTIVE	ACTIVE	ACTIVE
Azerbaijan	ACTIVE	ACTIVE	SUSPENDED
Bahamas	SUSPENDED	SUSPENDED	x
Bahrain	SUSPENDED	SUSPENDED	SUSPENDED
Bangladesh	SUSPENDED	SUSPENDED	SUSPENDED
Barbados	SUSPENDED	SUSPENDED	SUSPENDED
Belarus	ACTIVE	ACTIVE	SUSPENDED
Belgium	ACTIVE	ACTIVE	ACTIVE
Belize	SUSPENDED	SUSPENDED	x
Benin	SUSPENDED	SUSPENDED	x
Bermuda	SUSPENDED	SUSPENDED	x
Bhutan	ACTIVE	ACTIVE	ACTIVE
Bolivia	SUSPENDED	SUSPENDED	x
Bonaire, Saba and Sint Eustatius	ACTIVE	ACTIVE	x
Bosnia and Herzegovina	ACTIVE	ACTIVE	x
Botswana	SUSPENDED	SUSPENDED	SUSPENDED
Brazil	SUSPENDED	SUSPENDED	SUSPENDED
British Virgin Islands	SUSPENDED	SUSPENDED	x
Brunei	SUSPENDED	SUSPENDED	SUSPENDED
Bulgaria	ACTIVE	ACTIVE	ACTIVE
Burkina Faso	SUSPENDED	SUSPENDED	x
Burundi	SUSPENDED	SUSPENDED	x
Cambodia	SUSPENDED	SUSPENDED	SUSPENDED
Cameroon	SUSPENDED	SUSPENDED	x
Canada	SUSPENDED	SUSPENDED	SUSPENDED
Cape Verde	ACTIVE	ACTIVE	x
Cayman Islands	ACTIVE	ACTIVE	x
Central Africa	SUSPENDED	SUSPENDED	x
Chad	SUSPENDED	SUSPENDED	x
Chile	SUSPENDED	SUSPENDED	SUSPENDED
China	ACTIVE	ACTIVE	ACTIVE
Christmas Island	SUSPENDED	SUSPENDED	x
Cocos (Keeling) Islands	SUSPENDED	SUSPENDED	x
Colombia	ACTIVE	ACTIVE	ACTIVE
Comoros Islands	SUSPENDED	SUSPENDED	x
Congo	SUSPENDED	SUSPENDED	x
Cook Islands	ACTIVE	ACTIVE	ACTIVE
Costa Rica	SUSPENDED	SUSPENDED	SUSPENDED
Croatia	ACTIVE	ACTIVE	ACTIVE
Cuba	SUSPENDED	SUSPENDED	SUSPENDED
Curacao	ACTIVE	ACTIVE	x
Cyprus	ACTIVE	ACTIVE	ACTIVE
Czech Republic	ACTIVE	ACTIVE	ACTIVE
Denmark	ACTIVE	ACTIVE	ACTIVE
Djibouti	SUSPENDED	SUSPENDED	SUSPENDED
Dominica	ACTIVE	ACTIVE	x
Dominican Republic	SUSPENDED	SUSPENDED	x
East Timor	SUSPENDED	SUSPENDED	x
Ecuador	ACTIVE	ACTIVE	ACTIVE
Egypt	ACTIVE	ACTIVE	ACTIVE
El Salvador	SUSPENDED	SUSPENDED	SUSPENDED
Equatorial Guinea	SUSPENDED	SUSPENDED	x
Eritrea	SUSPENDED	SUSPENDED	x
Estonia	ACTIVE	ACTIVE	ACTIVE
Eswatini	SUSPENDED	SUSPENDED	x
Ethiopia	ACTIVE	ACTIVE	ACTIVE
Falkland	ACTIVE	ACTIVE	x
Faroe Islands	ACTIVE	ACTIVE	x
Federated States of Micronesia	SUSPENDED	SUSPENDED	x
Fiji	SUSPENDED	SUSPENDED	SUSPENDED
Finland	ACTIVE	ACTIVE	ACTIVE
France	ACTIVE	ACTIVE	ACTIVE
French Guiana	SUSPENDED	SUSPENDED	SUSPENDED
French Polynesia	SUSPENDED	SUSPENDED	x
French Southern and Antarctic Territories	ACTIVE	ACTIVE	x
Gabon	ACTIVE	ACTIVE	ACTIVE
Gambia	ACTIVE	ACTIVE	x
Georgia	SUSPENDED	SUSPENDED	x
Germany	ACTIVE	ACTIVE	ACTIVE
Ghana	ACTIVE	ACTIVE	ACTIVE
Gibraltar	ACTIVE	ACTIVE	x
Greece	SUSPENDED	SUSPENDED	SUSPENDED
Greenland	ACTIVE	ACTIVE	x
Grenada	SUSPENDED	SUSPENDED	x
Guadeloupe	ACTIVE	SUSPENDED	ACTIVE
Guam	SUSPENDED	SUSPENDED	SUSPENDED
Guatemala	SUSPENDED	SUSPENDED	x
Guernsey	ACTIVE	ACTIVE	ACTIVE
Guinea	SUSPENDED	SUSPENDED	x
Guinea-Bissau	SUSPENDED	SUSPENDED	x
Guyana	SUSPENDED	SUSPENDED	x
Haiti	SUSPENDED	SUSPENDED	x
Honduras	SUSPENDED	SUSPENDED	SUSPENDED
Hong Kong	ACTIVE	ACTIVE	ACTIVE
Hungary	ACTIVE	ACTIVE	ACTIVE
Iceland	ACTIVE	ACTIVE	ACTIVE
Independent State of Samoa	ACTIVE	ACTIVE	x
India	SUSPENDED	SUSPENDED	SUSPENDED
Indonesia	ACTIVE	ACTIVE	ACTIVE
Iran	ACTIVE	ACTIVE	ACTIVE
Iraq	ACTIVE	ACTIVE	ACTIVE
Ireland	ACTIVE	ACTIVE	ACTIVE
Isle of Man	ACTIVE	ACTIVE	ACTIVE
Israel	SUSPENDED	SUSPENDED	SUSPENDED
Italy	SUSPENDED	SUSPENDED	SUSPENDED
Ivory Coast	ACTIVE	ACTIVE	ACTIVE
Jamaica	SUSPENDED	SUSPENDED	SUSPENDED
Jersey	ACTIVE	ACTIVE	ACTIVE
Jordan	ACTIVE	ACTIVE	ACTIVE
Kazakhstan	SUSPENDED	SUSPENDED	x
Kenya	ACTIVE	ACTIVE	ACTIVE
Kiribati	SUSPENDED	SUSPENDED	x
Kosovo	ACTIVE	ACTIVE	x
Kuwait	ACTIVE	ACTIVE	ACTIVE
Kyrgyz	SUSPENDED	SUSPENDED	x
Lao People's Democratic Republic	SUSPENDED	SUSPENDED	SUSPENDED
Latvia	ACTIVE	ACTIVE	ACTIVE
Lebanon	ACTIVE	ACTIVE	ACTIVE
Lesotho	SUSPENDED	SUSPENDED	x
Liberia	ACTIVE	ACTIVE	x
Libya	SUSPENDED	SUSPENDED	x
Liechtenstein	ACTIVE	ACTIVE	ACTIVE
Lithuania	ACTIVE	ACTIVE	ACTIVE
Luxembourg	ACTIVE	ACTIVE	ACTIVE
Macao	ACTIVE	ACTIVE	ACTIVE
Madagascar	ACTIVE	ACTIVE	ACTIVE
Malawi	SUSPENDED	SUSPENDED	x
Malaysia	ACTIVE	ACTIVE	ACTIVE
Maldives	ACTIVE	ACTIVE	ACTIVE
Mali	SUSPENDED	SUSPENDED	x
Malta	SUSPENDED	SUSPENDED	SUSPENDED
Marshall Islands	SUSPENDED	SUSPENDED	x
Martinique	SUSPENDED	SUSPENDED	SUSPENDED
Mauritania	SUSPENDED	SUSPENDED	x
Mauritius	ACTIVE	ACTIVE	ACTIVE
Mexico	ACTIVE	ACTIVE	ACTIVE
Midway Islands	SUSPENDED	SUSPENDED	x
Moldova	SUSPENDED	SUSPENDED	x
Monaco	ACTIVE	ACTIVE	ACTIVE
Mongolia	SUSPENDED	SUSPENDED	SUSPENDED
Montenegro	ACTIVE	ACTIVE	x
Montserrat	SUSPENDED	SUSPENDED	x
Morocco	ACTIVE	ACTIVE	ACTIVE
Mozambique	ACTIVE	ACTIVE	x
Myanmar	SUSPENDED	SUSPENDED	SUSPENDED
Namibia	SUSPENDED	SUSPENDED	x
Nauru	SUSPENDED	SUSPENDED	x
Nepal	ACTIVE	ACTIVE	ACTIVE
Netherlands	ACTIVE	ACTIVE	ACTIVE
New Caledonia	SUSPENDED	SUSPENDED	SUSPENDED
New Zealand	ACTIVE	ACTIVE	ACTIVE
Nicaragua	SUSPENDED	SUSPENDED	x
Niger	SUSPENDED	SUSPENDED	x
Nigeria	ACTIVE	ACTIVE	ACTIVE
Norfolk Island	SUSPENDED	SUSPENDED	x
North Islands	SUSPENDED	SUSPENDED	x
North Korea	SUSPENDED	SUSPENDED	x
North Macedonia	ACTIVE	ACTIVE	SUSPENDED
Northern Mariana Islands	SUSPENDED	SUSPENDED	x
Norway	ACTIVE	ACTIVE	ACTIVE
Oman	ACTIVE	ACTIVE	ACTIVE
Pakistan	ACTIVE	ACTIVE	ACTIVE
Palau	SUSPENDED	SUSPENDED	x
Panama	ACTIVE	ACTIVE	ACTIVE
Papua New Guinea	SUSPENDED	SUSPENDED	SUSPENDED
Paraguay	SUSPENDED	SUSPENDED	SUSPENDED
Peru	SUSPENDED	SUSPENDED	SUSPENDED
Philippines	ACTIVE	ACTIVE	ACTIVE
Pitcairn	ACTIVE	ACTIVE	x
Poland	ACTIVE	ACTIVE	ACTIVE
Portugal	ACTIVE	ACTIVE	ACTIVE
Puerto Rico	SUSPENDED	SUSPENDED	SUSPENDED
Qatar	ACTIVE	ACTIVE	ACTIVE
Republic of Korea	ACTIVE	ACTIVE	ACTIVE
Reunion	SUSPENDED	SUSPENDED	SUSPENDED
Romania	SUSPENDED	SUSPENDED	SUSPENDED
Russian Federation	SUSPENDED	SUSPENDED	SUSPENDED
Rwanda	SUSPENDED	SUSPENDED	SUSPENDED
Saint Christopher and Nevis	SUSPENDED	SUSPENDED	x
Saint Lucia	SUSPENDED	SUSPENDED	x
Saint Maarten	ACTIVE	ACTIVE	x
Saint Vincent	SUSPENDED	SUSPENDED	x
Saipan	SUSPENDED	SUSPENDED	SUSPENDED
San Marino	SUSPENDED	SUSPENDED	SUSPENDED
Sao Tome and Principe	SUSPENDED	SUSPENDED	x
Saudi Arabia	SUSPENDED	SUSPENDED	SUSPENDED
Senegal	SUSPENDED	SUSPENDED	SUSPENDED
Serbia	ACTIVE	ACTIVE	x
Seychelles	SUSPENDED	SUSPENDED	x
Sierra Leone	SUSPENDED	SUSPENDED	SUSPENDED
Singapore	ACTIVE	ACTIVE	ACTIVE
Slovakia	ACTIVE	ACTIVE	SUSPENDED
Slovenia	ACTIVE	ACTIVE	ACTIVE
Solomon Islands	SUSPENDED	SUSPENDED	SUSPENDED
Somalia	SUSPENDED	SUSPENDED	x
South Africa	ACTIVE	ACTIVE	ACTIVE
South Sudan	SUSPENDED	SUSPENDED	x
Spain	ACTIVE	ACTIVE	ACTIVE
Sri Lanka	ACTIVE	ACTIVE	ACTIVE
St. Helena	ACTIVE	ACTIVE	x
St. Pierre and Miquelon	SUSPENDED	SUSPENDED	SUSPENDED
Sudan	SUSPENDED	SUSPENDED	SUSPENDED
Suriname	ACTIVE	ACTIVE	x
Sweden	ACTIVE	ACTIVE	ACTIVE
Switzerland	ACTIVE	ACTIVE	ACTIVE
Syria	SUSPENDED	SUSPENDED	SUSPENDED
Taiwan	ACTIVE	ACTIVE	ACTIVE
Tajikistan	SUSPENDED	SUSPENDED	x
Tanzania (United Rep.)	ACTIVE	ACTIVE	ACTIVE
Thailand	ACTIVE	ACTIVE	ACTIVE
The Democratic Republic of the Congo	ACTIVE	ACTIVE	x
Togo	ACTIVE	ACTIVE	ACTIVE
Tonga	SUSPENDED	SUSPENDED	x
Trinidad and Tobago	SUSPENDED	SUSPENDED	SUSPENDED
Tristan da Cunha	SUSPENDED	SUSPENDED	x
Tunisia	ACTIVE	ACTIVE	ACTIVE
Turkey	ACTIVE	ACTIVE	ACTIVE
Turkmenistan	SUSPENDED	SUSPENDED	x
Turks and Caicos	ACTIVE	ACTIVE	x
Tuvalu	SUSPENDED	SUSPENDED	x
Uganda	ACTIVE	ACTIVE	ACTIVE
Ukraine	ACTIVE	ACTIVE	ACTIVE
United Arab Emirates	SUSPENDED	SUSPENDED	SUSPENDED
United Kingdom of Great Britain and Northern Ireland	ACTIVE	ACTIVE	ACTIVE
United States of America	SUSPENDED	SUSPENDED	ACTIVE
Uruguay	SUSPENDED	SUSPENDED	SUSPENDED
Uzbekistan	SUSPENDED	SUSPENDED	x
Vanuatu	SUSPENDED	SUSPENDED	x
Vatican	SUSPENDED	SUSPENDED	x
Venezuela	SUSPENDED	SUSPENDED	SUSPENDED
Viet Nam	ACTIVE	ACTIVE	ACTIVE
Virgin Islands	SUSPENDED	SUSPENDED	SUSPENDED
Wake Island	SUSPENDED	SUSPENDED	x
Wallis and Futuna	SUSPENDED	SUSPENDED	x
Yemen	SUSPENDED	SUSPENDED	x
Zambia	SUSPENDED	SUSPENDED	x
Zimbabwe	SUSPENDED	SUSPENDED	SUSPENDED

Shipping

Delivery times

Shipping service status by country

Shipping status update